Water damage guides

Short, practical guides for the moments right after you find water, and the insurance questions that come after.

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Found water in the house? What to do in the first hour
Floors, drywall and cabinets soak up water for hours after a leak starts. Work through these steps in order while help is on the way.
Does homeowners insurance cover water damage in Georgia?
It depends on where the water came from and how fast it happened. Here is how a typical Georgia policy treats the common cases.
Why crawl spaces in north Georgia get wet, and what to do about it
Red clay, sloped lots and long humid summers are a hard combination for the space under a house. Here is how to check yours and what helps.

Have this ready when you call

What is leaking, if you know: a supply line, the water heater, a toilet, the roof, a crawl space or a drain.
Whether the water is clean or looks and smells like sewage.
Which rooms and floors are wet, including the crawl space or basement, and about how long it has been wet.
Whether the main water valve is off and the power to wet rooms is off.
Your road or subdivision in Cumming or Forsyth County, so a crew close to you picks up.

Most calls take a couple of minutes. Stay on the line and you will be matched with a local company that can send someone out.

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